Overview

When a user tries to access a members-only Social Group that they don't have access to, they get either of these errors:

• This is a private group.
• Unauthorized
  This place or content does not exist or access to it is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.
• Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.

Note that the exact error message may use slightly different wording based on your Jive version and localization settings.

You'd like to know the difference between these errors and when are they triggered.

Information

If a user tries to access a members-only Private Social Group, they will see the following error along with the Ask to join this group button:

• This is a private group.

  

Whereas, if they try to access a members-only Private Unlisted (Secret) Social Group, they will see either of the following errors based on the Jive version and localization settings:

• Unauthorized
  This place or content does not exist or access to it is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.
• Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.

  

Related Articles

Creating Groups

Types of Groups