Overview
You have questions about your On-Premise instance upgrade or rollback plan, or you would like to consult with Aurea/Jive about planning an upgrade to a newer version of Jive to ensure that the upgrade process goes as planned. This article describes how you can get assistance with planning On-Premise instances upgrades.
Information
To get assistance with Upgrade tasks and planning, please contact your Account Manager/Executive, as Upgrade tasks and planning assistance lie within the scope of Jive Professional Services.
Please note that assistance with upgrade planning is outside the scope of the Jive Support team.
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