When the Resolved label is added to an action in a content, it is not possible to remove that action. This article provides the steps to reproduce this issue and the information on the enhancement request details.
Steps to Reproduce
- At a content, click Actions.
- Select Mark for Action.
- Under the OUTCOMES, Click on the Actions.
- Click Resolve to mark the action that you have created as Resolved.
- Once you marked the action as Resolved, click Unresolve.
- Click Delete.
Once you click Delete (step 6 in the Process section), the action should be deleted.
Instead of being deleted, the action remains as Resolved.
This issue is submitted as an Enhancement Request with the JIVESPECS-1310 ID. It is being evaluated for inclusion in the future Jive releases by the Product team.