The Jive Cloud Search service enhances Jive search with infinite scale, continuous improvements, and the advanced social context.
This article provides information regarding the Jive Cloud Search Service.
Jive Cloud Search service is available when you are using the Jive Cloud. If you are employing the Jive Cloud solution, the Cloud Search service is enabled by default.
The Cloud Search service follows best practices for data separation. All data is written, stored, and accessed with a tenant-ID unique to the owner of the data. No access to data for a given tenant-ID is permitted unless a client also presents a secret key for verification by OAuth. All communication is over HTTPS.
Cloud Search Benefits
Cloud Search provides the following benefits:
By leveraging a cloud-based Big Data infrastructure, the search service can scale to any level while providing full redundancy.
Because search is deployed as a separate service, it can be improved at any time without disrupting other Jive functionality. Just as with familiar web search tools, the relevance of Jive search results gets better over time.
By fusing dynamic data into search rankings, Jive search service incorporates social information for improved search relevance. For more information, see the social score in Content Search.
Basic Search Algorithm
Cloud Search uses OR search by default, meaning that it finds results if at least one of the words in the search phrase exists in them. In other words, results do not have to include every word in the search query. The algorithm also searches all contained text, including attachments and comments — not just the initial blog post, document, or discussion.
Users can apply special modifiers, such as quotes or keywords, to make search phrases more specific. For more information, see Search Overview.
Spotlight Search and Advanced Search
The Spotlight search appears at the top of each page. It is intended as the "quick and easy" search feature, with only a few options to narrow your search. It also adds a wildcard (*) to the end of your search term, since it searches as you type and expects that you may not have finished typing yet. This means that it anticipates what you are searching for; if you are searching for "Library of Congress" and pause while typing "Librar", it searches for "library", "libraries", and other words with the same stem, not just "librar". Also, the Spotlight Search searches for tags.
The advanced search takes place on the main search page after pressing Enter in the Spotlight search box. It offers many more options to refine your search and does not apply the wildcard. It expects you to provide all of your detailed criteria for the most specific results.
A significant difference is that in the Advanced Search page, there are many facets the user can employ while in the Spotlight search, there are just a couple of options.
When you start to @mention someone or something, Jive searches similarly to the Spotlight search. The search algorithm takes what you have typed in so far and adds a wildcard (*) to it. This means that no stemming is done with this search.
The main difference from the Spotlight search is that @mentioning only searches the title of content or place and username, name, and email of a user.
For more information, see Search Overview.