This article provides a resolution regarding the issue which occurs when the carousel tile is not able to correctly resolve URLs from Blog Posts which have Umlauts in their title.
When including them in a Blogpost in the carousel tile, the user ends up on an empty browser page after opening the Blog Post from the carousel tile.
Jive Interactive Intranet - Core: Jive Platform - Hosted - 9.0.4
To reproduce the issue, follow the steps as mentioned below:
- Create Blog Post within Group with Umlauts (ä,ö,ü) in the title.
- Copy the Blog Post URL.
- Configure the Carousel tile and include the Blog Post created in step 1.
- Save carousel tile.
- Open the Blog Post from carousel tile.
- An empty browser page is shown.
This issue was solved in version 9.0.6. Advise the customer to upgrade to version 9.0.6 or above.