Overview
The comments section found at the bottom of posts is grayed out which renders it inaccessible.
This article provides a fix for the issue described above.
Environment
Jive Interactive Intranet - Jive Core
Root Cause
This is most likely a cache issue.
Resolution
The issue with the comments section not being accessible can be resolved by clearing the cache on the customer's side and/or on the customer's instance. For additional information on clearing caches, please refer to the following articles:
Note: If it affects all browsers and if after clearing the cache the issue is not resolved, please check out the article Comments Not Displaying for All Users.
Comments
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