Overview

Users are experiencing an issue where they are being redirected incorrectly to a different page when trying to access a video through a link that came with email notification. The email notification comes from a Space that the users are following. Aside from the link issue, the video displayed in the email is corrupted.

This article provides information on the resolution for this issue.

Information 

Environment

• Jive Hosted
• Jive On-Premise

Reproduction Steps

1. Create a blog post or document. 
2. Be sure you are following this document or configure it to get an email notification when it is updated.
3. Embed a video. 
4. Check the email notification of the published content sent to your inbox. 

Actual behavior:

Users are redirected to a different page, e.g. a login page.

Expected behavior:

Embedded videos and links should redirect properly from the email notification.

Related Fix id

JVHOPST-4345

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Process

This issue has been resolved in Jive version 9.0.7.

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