You have questions about the Admin Essentials add-on that is part of the Jive Extension Pack developed by Jive Professional Services. For example:
- Is the Admin essentials add on applicable only for the group – “A_URL Rename Permission Group”? If so, how can you verify different group types (Private, Public, Secret/Members-only)?
- Is the "Create User Group -> Role Badge" function in scope for testing?
Please contact the representatives from Jive Professional Services that are assisting you with the installation and use of the Admin Essentials add-on.
If you are unsure how to contact them, please contact us with the full details of the questions you have about the add-on.
Support agents: The Admins Essentials add-on is outside the scope of Jive Support. To process this type of ticket, review the professional services engagement process.