Overview This article provides more information about Jive's Support Policy and Support Limitations regarding investigating errors in Jive logs. While Jive encourages customers to provide relevant log...
Overview Having access to Customer Product Hubs is recommended to get the latest updates from Aurea. This article provides the list of Customer Product Hubs and explains how you can request access to ...
Overview Jive Support focuses on identifying, troubleshooting, and resolving issues solving issues that are negatively impacting your community. Jive Support cannot help you with custom queries, repor...
Overview Jive Software status page lists active incidents, or maintenance activities for Jive Cloud, Jive Hosted, other Jive Components (Search, Cloud Analytics, Inbox/News, Rewards, Integrations, Vid...
Overview Getting the amount of data consumed by single Jive groups or spaces is something that can be useful especially for on-premise customers. Solution Custom queries or reporting, unfortunately, i...