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  • User Last Name Cannot Be Updated to "FREAD"

    Overview  This article describes an issue in which a user's last name cannot be updated to FREAD and the following error message is displayed. This issue could arise when trying to change a user's las...

  • Name Profile Fields Are Editable for Federated Users

    Overview This article describes how to solve an issue that arises on Jive installations with SSO enabled in which the First Name, Last Name, and Email fields are editable when they are not expected to...

  • Requesting a Worx Account

    Overview Worx is an Aurea-managed community based on Jive for our current customers and partners. Worx includes, Private collaboration areas for your organization that host meeting notes, agendas, pre...

  • Documentation For Making Code Changes For Jive On-premise

    Overview After obtaining the necessary access from Aurea, you would like to perform custom development and would like to know if there is any documentation on how to perform the code changes for Jive ...

  • How to get the Source Code for a Hosted/On-Prem Fix Pack?

    Overview You want the source code for a recent bug fix. You are a Jive Hosted or On-Premise customer A bug fix was done for your instance by the Jive Engineering team and delivered to you as a Jar fil...