Overview
After updating the images or icons that are used on a page/in a widget, the images or icons that were updated aren't displaying correctly for all users.
For example, after updating an Overview page for a place and replacing several icons, the new icons are missing or are appearing as broken images.
This article describes a possible solution to this issue.
Solution
- Login to Jive as the place administrator or with a user that has that level of access.
- Browse to the page that contains the widget.
- Click on the Customize button at the top of the page.
- In the widget that was updated, click on the down arrow, then click on Edit this widget:
- Click on the Save Properties button.
- Click on the Publish Layout button at the top of the page.
Testing
Please refresh the page and ask the users who were experiencing this issue to check if the image/icons are now displaying correctly.
Comments
1 comment
The issue did not get resolved, Please advise
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