Capturing Fiddler2 Web Requests

Overview

Frequently, Jive Support engineer requests that Fiddler be used to capture the Web Requests. Here is a quick example of how to capture the requests and save them as a SAZ file to attach to a case.

In this article, we are using Firefox with the RESTClient to perform a Web Service Request to the local instance. However, Fiddler2 is usable for capturing almost all Web Requests and acts as a system proxy for your outgoing requests.

NOTE: Click the images to enlarge.

Process

1. Make sure you have the latest Fiddler2 client installed. You can find the free Fiddler2 client at this location: Fiddler Web Debugger.
   
   
2. With your browsers closed, start Fiddler2.
   
   
3. To capture HTTPS requests, enable the following in Tools > Fiddler Options (or only Options depending on the version being used):
   
   • Capture HTTPS CONNECTs
   • Decrypt HTTPS traffic
     
     
     
4. Once Fiddler2 is loaded, open a browser of your choice (Internet Explorer, Safari, Chrome, FireFox, etc.)
   
   
5. Clear any requests that were captured by Fiddler2 up to this point. You can do this by clicking the red X on the toolbar and then Remove All.
   
   
6. Make the request that you are trying to capture. (E.g., Web Service call, accessing a page on your site, connecting to Outlook/Office Connector, etc.)
   
   
7. Once the request is complete, it will show in the Fiddler2 Web Sessions section. (shown as #2 in the below screenshot.) Now that the session is captured, save that capture.
   
   
   1. Fiddler2 archives the captured requests in the SAZ file format. To save, go to File > Save > All Sessions. (shown as #3 in the below screenshot).
      
      
   2. Capture the request, verify that the request is captured, Save the session:
      
      
      
      
   3. Save the session capture in the Session Archive format (selected by default):
      
      
      
      
   4. Now you have your SAZ file that contains the Web Requests. Attach this file to your Jive Support case:
      
      
      

Additional Information 

Please note that Firefox may avoid using the Fiddler2 proxy by default. To fix this:

• Go to Tools > Options > Advanced > Network > Settings > Use system proxy settings.
  
  
• This forces Firefox to use the Fiddler2 proxy since Fiddler configures itself as the system proxy when running.