Overview
This article provides the process of disabling Jive Community Digest Emails for your instance for all users.
You may want to do this if users are receiving a large volume of emails from Jive, which have subjects that include the words: “Following Updates” and “Community Updates”.
Solution
Jive Cloud
Please contact us.
<supportagent>
You will need to perform these steps on the behalf of the customer as they do not have access to change system properties on Cloud instances.
- Login to Jive Cloud Admin and locate the customer's instance.
- Log in as admin and follow the steps listed in the next section.
</supportagent>
Jive On-Premise/Hosted
- Browse to the Admin Console > System.
- Click on System properties.
- In the Property Name textbox at the top of the page, paste in: jive.digest.enabled
- In the Property Value textbox below it, paste in: false
- Click on the Save Property button.
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