Overview

This article describes the issue and its resolution, which occurs when a user is automatically forwarded to the SSO Login page, without letting them select their login method.

Environment

• Jive Interactive Internet - Jive Core
• IE 11.0.9600.19296 Update 11.0.111

Resolution

Clear the IE browser history, cookies, and cache.

Confirmation

Verify the solution by making the user access the site again.