This article throws light on User search and might be useful in case one experiences any issue while searching for (specific) users.
Jive Interactive Intranet-Jive Core
You can use the Admin Console to adjust user search performance and change the user experience.
- Fastpath Admin Console > System > Settings > Search > User Search
Note: Jive includes Search Tips documentation that people can use to make the most of their searches. You can reach the tips from a search page.
User Search Status
You can enable searching for user information, or turn user searching off. Click Update to save a status setting.
The settings you make on the Search Settings tab are designed to adjust how people experience search, although some settings impact performance.
|Automatically index user changes.
Set to "Yes" to have content added to the search index as soon as it is published, rather than waiting for the next index update time.
|User index update time.
|How often the index is updated.
Rebuilding an index manually can be very time-consuming. You should only manually rebuild if you really have to, for example, if you modify the stop word list, add or remove a synonym or the search index becomes corrupted. Initiate a user index rebuild to add new user information to the index without rebuilding the index.
Note If your instance is installed in a cluster environment, there are special instructions for manually rebuilding the search index.