Overview

It was reported that the record retention plugin was not working correctly, it was sending emails to SMTP mail host server, but the email did not have any body content and attachments were missing.

Environment

• Jive Interactive Intranet
• Extended Features
• Add-ons
• Plugins

Resolution

• Install the updated Retention plugin with the fix pack included
• Make sure that the new system property retention.capture.attachment.enabled is set to true