Overview

You have a query about the uptime commitment of Jive and want to know if there is a Service Level Agreement (SLA) or a similar document that outlines the expected availability of the Jive service.

Solution

To understand Jive's uptime commitment, you can refer to the attached Jive Service Level Addendum. This document outlines the expected availability of the Jive service. It is a comprehensive guide that provides all the necessary details about the service's uptime and availability.