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Can we find the IP address of users who have logged into Jive?

Overview

You would like to know if it is possible to get information regarding the IP addresses of individuals who have logged into Jive. 

This maybe due to a requirement to filter users from a certain location through a custom widget by knowing the IP address.

 

Information

Currently, It is not possible to find the IP address of users who have logged into Jive. This is because there are no default settings to store the IP address of users.

However, it is possible to get the login details from the DES reports as explained in the article Provide Usage Report for AWS Using DES.

You can set the action as ‘ACTIVITY_LOGIN_USER’ and download the report. You can also filter by a user’s name by applying the filter {Actor: <Name of the User>} and select the date range as shown in the screenshot below:

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Please note that information related to IP address of the user who has logged in is not available even in the logs (even in DEBUG mode) as we do not store any IP addresses in the logs either.

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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