Overview This article provides information on what is a Rolling Restart and what it implies for a Jive site and its users. Environment Jive Hosted and On-Premise. Information From a very high leve...
Overview You can customize the maintenance page that your Jive community displays when under the Site Maintenance mode. Using the Jive Cloud Admin tool, you can specify and brand the message during th...
Overview If you are one of Jive's hosted customers, you have likely heard our Jive support agents use the term rolling restart at one time or another. From a very high level, a rolling restart takes a...
Overview This article explains the availability behavior during a rolling restart of an on-premise Jive instance that's set up with load balancing. Based on the configuration, you may notice that the ...
Overview You want to restart your Jive Cloud instance. Or you want to schedule a restart. Prerequisites This article applies to Jive Cloud Instances only. See instructions for: On Premise Instances ...
Overview You notice that during a data refresh, your Jive instance goes down and shows Service Unavailable error. Solution While it is expected for the instance to be inaccessible for 15-20 minutes ...