Analytics
- Tracking Usage in Jive using Matomo Integration
- Impact Metrics Different between Production and Preview/UAT after a Data Refresh and Migration
- Impact Metrics Shows lesser Viewers in the Viewers Count than in the List of Viewers at the Bottom
- View Activity by Day instead of Month in Community Analytics and Place-Level Analytics
- Place Analytics and Top Places in Community Analytics Have Different View Counts for Spaces or Groups
- Profile Completion Report has Missing or Incorrect Data
- Data Missing in A-List / Jive Insights Add-on
- Cloud Analytics Showing Negative Discussion Count
- Profile Completion Report Deprecated in Jive Cloud
- Impact Metrics Not Visible to Authors of a Discussion
- ETL Job has error “Duplicate key value violates unique constraint” after Switching the Analytics database from Oracle to Postgres
- Analytics V2 Export API not Returning Data on User Deactivation Events
- Shares to Places Not Part of Impact Metrics of Videos
- Filter Out Deleted Departments from Department Interactions Report
- Impact Metrics Blank and Layout is Transparent - Jive Cloud
- Blog Post Count does not decrease in the Analytics Page after moving the Post out of the Place
- Analytics Export (DES Explorer) showing MONTH instead of MINUTES in Timestamps
- Impact Metrics showing 100% Global Reach for Posts, When not Every Registered User has Seen Those Posts
- ETL Job Failing with the error “Batch Entry XX INSERT INTO jivedw_group_stage … was aborted”
- Community Analytics Not Showing Data on One PC - 400 Bad Request Error in Console
- Analytics & Impact Metrics
- Analytics Export API Calls Not Returning Data - End Points Changed on 24 April 2021
- Blog Views are Not Reflecting in Place Analytics
- Connecting Google Analytics With Your Jive Site
- Number of Views and Emails Sent in Impact Metrics Topping Out at 10,000
- View Counts Reduced on Some Blog Posts or Content Items - Jive Cloud
- On-Premise - Impact Metrics Blank after an Analytics Database Upgrade
- Data Problems/Inaccuracies in the Place/Community Analytics, Analytics API, Impact Metrics, or Analytics Export (DES Explorer)
- Reporting views of documents by department
- How to find which users answer the most Questions?