When users click a Mailto: button or link in the Jive portal, a blank browser tab opens.
- You had enabled the “mailto:” tag to automatically open up outlook so that users can share suggestions via email.
- This is redundant and not required.
This applies to Hosted and On-Premise instances only.
This is a known issue that has been fixed in Jive HOP 9.7. If you are on an older version of Jive, please upgrade your instance to the latest version.
<supportagent> Please see JVHOPST-48152 </supportagent>