When you try to publish one of the following files types to your community, an error message appears with the text "The content type of this document is not allowed":
- A WMV file
- An MP4 file
- Excel spreadsheets
- Word documents
- PowerPoint presentations
This issue was resolved in Jive version 9.5 and later versions under the code JVHOPST-19954, which is listed in the release notes on this page.
To resolve this issue, please upgrade your Jive instance to the latest version.