Overview

You would like to recover/restore a document or an uploaded file that was deleted from your community.

Solution

Please follow these steps as a user with system administration privileges:

Create a new space (this is necessary to make the process simpler).
Browse to the document/uploaded file that was deleted in Jive.
Move the document/uploaded file to the space you created in Step 1.
Log in to the Jive Admin Console.
Click on Spaces.
Click on Document Management.
Click on the change space link:
Select the space you created in Step 1.
Click on the Undelete Document button next to the document/uploaded file that you wish to restore:
Browse to the document in Jive.
Move the document back to the space where it was initially created/moved from in Step 3.

Ask a regular user that has access to the document to attempt to view it. If they are able to view the document, it has been successfully restored.