Overview

After upgrading to the 9.4 version of Jive, you have noticed that the web servers have a very high usage load. This issue didn't occur on a previous version of Jive.

This article describes a possible solution to this issue.

Solution

1. Run the following query on your application database:
   • SELECT * FROM jiveproperty WHERE name IN ('search.rebuild.gather.blockSize','search.rebuild.worker.drainSize','search.rebuild.workQueue.size');
2. If no results are returned, please follow the next step. Otherwise, please contact us so that ATLAS can assist you.
3. Browse to the Admin Console > System > System Properties.
4. In the Property Name textbox at the top of the page, paste in: search.rebuild.gather.blockSize
5. In the Property Value textbox, type in: 100
6. Click on the Save Property button.
7. In the Property Name textbox at the top of the page, paste in: search.rebuild.worker.drainSize
8. In the Property Value textbox, type in: 50
9. Click on the Save Property button.
10. In the Property Name textbox at the top of the page, paste in: search.rebuild.workQueue.size
11. In the Property Value textbox, type in: 1000
12. Click on the Save Property button.

The next time a user reindex takes place, the same issue should not occur. If it persists, please contact us.