Overview

You are expecting the traffic/use of your community to go up significantly at an upcoming date, due to a special event on that date such as a company meeting or a go-live for a significant number of new users.

You would like to request additional monitoring of your community by Aurea/Jive on that date.

Information

While we don't perform any special or additional monitoring for specific instances, we have a robust monitoring system in place that alerts the networking and infrastructure teams whenever any Jive community is approaching a high level of traffic/use. This helps us stay on top of any potential anomaly proactively.

However, if during the activity you face any issues, please create contact us or call us to report that specific issue and it will be handled immediately by our 24x7 Support.