Customers report that non-admin users with viewing rights to spaces get the following error when attempting to play embedded videos: You are not authorized to view this content.
This article shares the resolution of this issue.
Follow these steps to reproduce the behavior in your environment:
- Create a blog with an embedded video in a private blogging place.
- Publish the blog in a public place via the delegate access app.
- Current Behavior: Admins of the system are able to play the embedded video. However, the registered non-admin users with viewing rights get the following error: You are not authorized to view this content.
- Expected Result: All users with viewing rights can view and play the video without any error.
Embedded links are still referencing videos from private places where the documents/blogs were first created before moving to public spaces. This is a known defect which was fixed in a later release.
Upgrade to Jive 9.0.4 or a higher release to fix this issue. The fix id is JVHOP-781.
All users with viewing rights to spaces can view and play embedded videos without any errors.