Personal Note Is Missing from Group Invitation (Hosted)

Overview

This article provides information regarding instances where an invitation is missing the Personal Note.

Environment

Jive Hosted / On-premise version 8.0.2, 9.0.6

Reproduction Steps

1. Create a group. 
2. Click Actions > Invite, and invite another member. 
3. In the invite, add a personal note. 
4. As the other user, check the notification for the invitation.

Expected Result

• The invitation should include the Personal Note which was written in the invitation.

Actual Result

• The invitation is missing the Personal Note. See below screenshot.
  
  

Solution

Jive JVHOPST-7009 case has been submitted and the fix was released in Jive 9.4.

Notes

To invite people to join your group:

1. Go to your group and select Actions > Invite members.

2. In the Invite People dialog box, enter the Jive user names or email addresses of people you want to invite. If you can't remember them, you can do two types of searches:

   • To invite several people from your email address book, browse your contacts by clicking the browse icon. Select the people you want to invite, and then click Add selected people.

     Note: You can also paste in a comma-, space-, or semicolon-separated list of addresses exported from your email application.

   • To invite only those with certain skills, click Search by skill to browse people by their skills. Type in the skill you are looking for, or select a popular one. Select the people you want to invite, and then click Add selected people.

3. Under Include a Personal Note, edit the message you want potential group members to see with their invitation.

4. Click Send Invitation.

   The invitations are sent to the persons you specified.