Overview
This article provides the general steps for configuring the Jive external storage integration with Box. Please make sure to check the ancillary articles for additional steps and requirements.
Process
Setting up Box integration
- On the Box side, apply the correct settings to your Box enterprise account as described in Configuring Box to Work with Jive.
- On the Box side, create the Box Integration User. This user is the account you will use to connect your Jive community to Box. It is also the basis for a Jive system user that will be a member of every Box-linked Place in Jive, linking it to the associated Box folder.
- On the Jive side, make sure that the StreamOnce add-on is installed, and then connect Jive to Box using the Jive Integration User credentials.
[The Box Add-on, click to expand] - Decide if users can create new Places with a Box-connected folder, as described in Connecting to Box.
[The Box Add-on Storage setup in Jive, click to expand]
If you're using an SSO solution such as Okta with Box, make sure the integration user is defined as an Admin so that it is allowed to bypass the SSO login requirements. Otherwise, the identity provider could remove the integration user's administrative privileges from Box, breaking the integration.
Confirmation
With the Box add-on installed and configured, users can set Box as external file storage for their places.
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