Overview
Email notifications are not being received for system announcements. Users are receiving the Jive Inbox notifications for system announcements but not the email notifications.
Information
The email notifications are dependent on the community's and user's email preferences. To adjust these preferences, please see the article Creating community-wide announcements and refer to step 8:
As a workaround, you can temporarily enable global email notifications by following the steps in this article: Globally Disabling or Enabling Email Notifications.
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