Overview
This article explains the process of getting All System Properties for an On-Premise instance.
Environment
Jive On-Prem
Process
Option 1 - From the Database
- Run the following query:
SELECT * FROM jiveproperty ORDER BY name;
- Attach and return the results to the case.
Option 2 - From the Admin Console
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Log in to the Admin Console.
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Click on Advanced Settings.
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Navigate to System > Management > System Properties.
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Select all text on the screen and copy it to the Clipboard.
You can use shortcuts to select all text.
Windows: Ctrl + A
Linux: Ctrl + A
macOS: CMD + A
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Create a new file and paste copied text from the Clipboard to the file.
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Save the file and send it to the Requestor.
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