Users are experiencing an issue where they are being redirected incorrectly to a different page when trying to access a video through a link that came with email notification. The email notification comes from a Space that the users are following. Aside from the link issue, the video displayed in the email is corrupted.
This article provides information on the resolution for this issue.
- Jive Hosted
- Jive On-Premise
- Create a blog post or document.
- Be sure you are following this document or configure it to get an email notification when it is updated.
- Embed a video.
- Check the email notification of the published content sent to your inbox.
Users are redirected to a different page, e.g. a login page.
Embedded videos and links should redirect properly from the email notification.
Related Fix id
This issue has been resolved in Jive version 9.0.7.