Overview
A user, specifically a Jive admin, may encounter issues when trying to add or edit pages on their platform. The problem may not be explicitly detailed, but it could manifest through error messages or unsuccessful attempts to make changes to the platform.
Solution
This issue could potentially be related to a corrupt browser cache. To resolve this issue, follow these steps:
- The user should access and edit the pages using an Incognito window in their browser. This can help determine if the issue is related to the browser's cache or cookies.
- If the issue is resolved in Incognito mode, it indicates that the problem is likely due to a corrupt browser cache. In this case, clear your browser's cache and cookies. Remember to restart your browser after clearing the cache and cookies, then do the add or edit the pages again.
Comments
0 comments
Please sign in to leave a comment.