Overview
The customer wants to view all documents within archived spaces and subspaces in Jive instances. The admin console cannot directly retrieve this data. The solution involves using the Jive REST API to gather space IDs and view document feeds per space. This approach allows for comprehensive document retrieval, including subspaces.
Solution
To view all documents within archived spaces and subspaces in Jive instances, follow these steps:
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Gather Space IDs:
- Navigate to Admin Console → Space → Management → Summary.
- Select a space and then select Edit to find the Space ID.
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Use Jive REST API:
- Use the endpoint
https://<community-base-url>/community/feeds/documents?communityid=<SPACE_ID>to view a document feed for each space. - Example:
https://<community-base-url>/api/core/v3/places/<PLACE_ID>/contents?filter=type(document)&count=100&startIndex=0. - Increase
startIndexby 100 until all documents are retrieved.
- Use the endpoint
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Considerations:
- This process must be run on a per-space basis as feeds do not automatically include subspaces.
- Ensure API access and authentication are set up correctly.
Note: The admin console alone cannot retrieve this data. The Jive REST API provides a method to access archived content, including subspaces.
Frequently Asked Questions
- 1. How can I retrieve documents from archived spaces in Jive?
- Use the Jive REST API to gather space IDs and view document feeds per space. The admin console cannot directly retrieve this data.
- 2. Can I use the admin console to get a list of documents from subspaces?
- No, the admin console cannot directly retrieve documents from subspaces. Use the Jive REST API for comprehensive retrieval.
- 3. What if I need to access documents from multiple spaces?
- You will need to run the Jive REST API queries for each space individually, as feeds do not automatically include subspaces.
Priyanka Bhotika
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