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Jive Not Syncing with AD Properly

Overview

Users that are being removed from Active Directory (AD) are not being removed from Jive. 

Environment

  • Jive Interactive Intranet
    • External Service Integration

Resolution

  • LDAP only affects federated users. 
  • Federated users are users who are authenticated against an external repository, namely AD/LDAP or SSO.
  • Unfederated users (AKA local users) are authenticated against the local Jive database
  • If users are not being deactivated in Jive when removed from AD, confirm that the users are federated.

 

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  1. Priyanka Bhotika

  2. Posted

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